Study 1

Beneficiary

Global-brand commercial television broadcaster.

Background

Broadcaster looking to extend its multi-territory, multi-channel TV offering into European free-to-air (FTA) market.

Project

Authoring of request for proposal (RFP) for playout and supporting services for a commercial digital and analogue television service.

Analysis and assessment of supplier responses and recommendation of service provider.

Issues

Short timescale to required on-air date.

Outputs

RFP, site visits and supplier proposal evaluation reports. 

Benefits

Despite a challenging timetable (six months from commencement of assignment until on-air date), the broadcaster was able to launch the new services on time and with a minimum of issues.

Study 2

Beneficiary

UK-based, multi-channel broadcaster.

Background

Broadcaster faced with challenge of needing provide content to increasing number of TV channels and other delivery platforms, including mobile, with no growth permissible in operator headcount.

Project

Provision of business process and project governance guidance for moving to  tape-less content handling operation.  Benchmarked current processes;  built new processes model; validated anticipated business benefits; designed project team.

Issues

Short timescale (12-month implementation). Strong, pre-existing 'technology-first' bias to the project.

Outputs

Consolidated report and presentations.

Benefits

Validated blueprint for new content handling operation and robust project governance structure to engage user community in decision making. Broadcaster was able to address 'mobile' opportunity earlier than had been planned.

Study 3

Beneficiary

Global media services provider.

Background

New TV playout facility build had failed to engage user community. Project was running late and service was below quality required.

Project

Designed and documented new business processes and workflows for content handling; produced operator training documentation; delivered task-specific training courses; supported teams managing technical build and client contract.

Issues

Strong, pre-existing 'technology-first' bias to the project. Project risk and issues management not working. 

Outputs

Comprehensive 'operations handbook' document suitable for ongoing maintenance by service provider staff. Dedicated training materials for operators. New risk and issues registers, updated daily.

Benefits

Processes and workflows documented for reference by all. Unified approach to new tasks across staff and freelance personnel. Operators better prepared for launch of service.

Study 4

Beneficiary

International radio producer / broadcaster.

Background

Producer / broadcaster moving to new premises needed to better understand the end-to-end rights handling and compliance processes in order to develop requirements for new business management system(s).

Project

Researched and documented overall transmission compliance process and gathered user requirements for a rights management system.

Issues

Increasing use of out-of-house content with and complex multi-territory broadcast legacy infrastructure.

Outputs

Consolidated report of requirements.

Benefits

Understanding of how checking of rights could be integrated into functionality of new business systems allowing go/no-go checks to be made earlier in the workflow and thus prevent fewer issues close to time of air.

Study 5

Beneficiary

European-based manufacturer of Media Asset Management (MAM) systems.

Background

Manufacturer had secured its first major UK-based contract, but did not have own project management resource to deliver to the client. 

Project

Project management of an enterprise-level content management solution for a UK-based, multi-channel TV production and broadcasting service provider contracted to a global brand media and entertainment organisation.

Issues

Short project timescale with main-body infrastructure install running late. Need for 'on the job' operator training. Complex integration with client and third party IT and broadcasting systems. 

Outputs

Fully deployed system. Trained operators.

Benefits

Manufacturer was able to discharge its obligations to the client and deploy a comprehensive MAM system and secure follow-on business in respect of a system for additional TV channels.